Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.5
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 557 reviews

Showing 116-120 of 557 items.

2023-11-16 16:11:52

RUBY PAGAY DINAUTO 7.0

Your people are the best. You really go out of your way to sort out a customer's problem and you do it in such a well coordinated way. One person does so well then when I call again and get to talk to a different person, they seem to already know what was my earlier problem and does not require me to repeat my long "problem" story all over again and goes right into the next step nearer to the solution of the issue/problem. I can say your corporate culture is excellently engin ...read more

2023-11-09 17:25:24

Aby 8.2

Customer support was amazing. Nathan from customer care was so patient and helpful to resolve the trouble . Highly recommended

2023-11-05 12:58:03

Lucas 9.0

Excellent support from the Now team gives me confidence in this service. All other aspects have also been great, but the support is on another level.

Pros

Support staff are the best

Cons

None

2023-11-03 13:56:28

Angela Hunter 10.0

From the easy as sign-up process through to a seamless handover, the excellent communication and now just receiving the request for feedback – amazing. And super quick. 2 days from time of signing-up.

2023-11-02 17:58:41

Ruth Elliott 10.0

Excellent helpline support to get this technophobe connected!

Showing 116-120 of 557 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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