Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.5
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 557 reviews

Showing 211-215 of 557 items.

2023-02-11 02:39:44

Tony 8.4

In the time we have been using NW Broadband their service has been stable and reliable. When we needed support it was prompt and kindly.

2023-02-10 14:26:16

Vincent Park 1.0

Requested over the phone to cut off my internet on the 2nd of Feb 2023. There was no explanation of what time the internet would be finished so, expected at midnight or late afternoon during the business closure hour.

However, it got cut off at 9.45 am. I asked NOWNZ, and they confirmed your internet is now finished. So I had to pay extra to get internet on the last day to work from home.

I was fine until I got another message from NOWNZ saying I will be invoiced up un ...read more

2023-02-09 18:40:37

Neels du Plessis 9.2

Their service is by far the best. They always respond to emails and always go the extra mile. I have been with multiple providers and can honestly say that NOW is the best

2023-02-07 21:37:08

Pablo Fuchs 8.8

Excellent and reliable service with great support.

2023-02-07 14:34:23

Mark Lim 8.2

Now provides very good customer support. It is a pleasant experience if you need to contact them. They response to your enquiries very quickly be it by emails or phone calls. Unlike some providers who will completely ignore you or leave you hanging with you phones for hours. Their pricing is also comparatively fair. Strongly reccommend NOW if you need a broadband provider.

Pros

Excellent customer support

Cons

Broadband speed not as fast as expected

Showing 211-215 of 557 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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