Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted. 

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.4
Reliability 8.5
Speed 8.3
Support 8.7
Features 8.1
Value 8.3
Average from 557 reviews
Showing 226-230 of 557 items.
2022-12-29 12:47:48
Aaron 9.8
I love Now, as if I have a question then they answer it clearly every time. No messing about with back and forth. Just great service.
Pros
Great service. Reliable
Cons
None really
2022-12-27 21:18:26
Bert Harris 7.4
Dial NOW Phone rings!. within seconds I am talking to a Kiwi.
Service is great .Advice is good .
The people are friendly
2022-12-22 21:54:05
Willy 9.6
We just moved in, router arrived in time. Great customer service. Satisfied customer here. :-) Kudos!
Pros
Great customer service
Cons
None
2022-12-21 08:46:29
Victoria 10.0
NOW has the best customer service and technical support I have ever experienced, especially when compared with the big ISPs
Pros
NOW people - so friendly and helpful
Cons
None and hopefully never :)
2022-12-19 10:44:46
Grant Rowlands 8.4
I shopped around for not only a good price for 300/100 fibre, and NOW came out on top for an introductory deal they were offering.
On top of that I've had excellent service and friendly helpful communication. I'm very happy with my choice.
Pros
Great friendly service at a good price
Cons
None so far. I'm not anticipating one
Showing 226-230 of 557 items.
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year
20/11/2019
Kiwis are moving to NOW, for a new level of service and support
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support. 
Best Broadband Providers 2019
18/11/2019
Who are the best broadband providers for 2019?
Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.
Get the most out of your fibre broadband experience
31/03/2019
Get the most out of your fibre broadband experience
There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience. 
NOW Broadband
13/03/2019
NOW Broadband
Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...
SPOTLIGHT: NOW Phone & Broadband
11/02/2018
SPOTLIGHT: NOW Phone & Broadband
February's SPOTLIGHT focuses on NOW Phone & Broadband.  A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.  
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