Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.5
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 557 reviews

Showing 281-285 of 557 items.

2022-09-05 17:21:19

Richard 10.0

Just an excellent reliable service

Pros

Cons

2022-09-03 20:37:30

Stewart 9.0

Tech support service was really spot on. Spoke to me like a normal person and worked through solutions. Nothing like that go away your a nuisance feeling I get from my mobile provider. Even said get back to me if the problem still persists and we can try other options. It makes a difference.

2022-09-01 10:22:24

Robbie 8.6

Great company. Great service.

Pros

Cons

2022-09-01 06:39:48

Helen Murray 2.8

NOW. markets themselves on the fact that they have a NZ call centre. This is the only thing they have going for them: their product and processes are embarrassingly amateur. I could NEVER logon in to their online portal, I had to fill in a form to request automatic credit card payments, and when cancelling the service, I needed to give 30 days notice (wtf?), so was charged for an extra 12 days of use. And I’ve just spent a year of only being able to use one device at ...read more

Pros

NZ based call centre. But you have to ring them often so maybe it’s not a pro…

Cons

Poor internet. Awful portal (functionality like it’s from the early 2000’s), payment processes and policies not customer-focused

2022-08-26 12:57:19

Adrienne 9.0

NOW are a professional & very efficient both in their staff & company. Very supportive & friendly to their customers. Accessible when needed & they complete the given job/request successfully.
I highly recommend to all & will stay with them forever. A very happy customer.

Showing 281-285 of 557 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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