Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.5
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 557 reviews

Showing 331-335 of 557 items.

2022-05-27 16:57:07

Pat O'Donovan 7.6

Everything is made simple easy to use and the staff are always friendly and helpful

Pros

Cons

2022-05-22 21:05:06

Minky 2.0

read this*
1. Customer service is useless
2. They expect you to have wired internet not wife for speeds
3. Modem supplied barely got 400mb at best but drops out daily to less than 5mb.
4. Senior or tech people do not call you back
5. They dont report there failures and so keep getting

2022-05-19 13:54:32

Sue Jamieson 9.4

The service from this company is exceptional

2022-05-14 20:23:28

John Winter 8.6

We joined NOW about 10 years ago when we lived in Hawke's Bay. We were so pleased with the service, we kept them as our provider when we returned to Taranaki. We've had a few issues in the long distance relationship but NOW have always been there for us and we've worked together to sort things out. We've never regretted making the change.

Pros

NOW have always answered their phone promptly and we always get to speak with somebody who understands our problem and does something about it quickly.

Cons

If you don't like dealing with friendly, knowledgeable, and helpful people, don't sign up with NOW.

2022-05-11 18:09:57

Reinhold 8.8

Staff is easy to access over the phone, always very helpful, offering very competitive deals

Showing 331-335 of 557 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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