Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.5
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 557 reviews

Showing 441-445 of 557 items.

2021-03-09 23:00:20

Peter Washington 3.0

Just didn't really like the technical team as they just confused me. They in the end just did not make much sense and I was so happy so far to not have to talk to them again.

Pros

Made me feel that they really didn't care much about me and my internet experience after signing up with them.

Cons

Streaming is difficult at times and for someone that likes to do a lot of that, it has been annoying. Also technicians not easy to understand.

2021-02-12 09:12:57

MBrown 10.0

Fast to get us connected (2 working days) super fast to get Chorus to fix the ONT (the next morning) & they organised a power cord for the ONT too. Nothing wrong with the speed either. It’s better than the ultra fast broadband I was paying for at MyRepublic & NO dropouts!

Pros

All Good

Cons

Nothing

2021-02-09 13:01:35

RN Farrer 8.2

A few problems with the changeover , but sorted after several phone and emails. Clawback from previous supplier was a nasty surprise.

2021-02-05 13:32:47

Devon Bishop 8.8

Awesome customer service & tech support was super helpful. Had a few issues attempting to connect our router but all fixed easily & good speed for good value. Loved the no contract as we were in a short term rental property. Definitely go with NOW in the future.

2021-02-01 21:31:03

Martin Todd 7.4

Had an issue with the SSID network naming published on their provided router via what was being transmitted. Emailed them. They called back as I was attaching a file to the follow up email. Fixed within 3 minutes. Simply the fastest service EVER. Public Holiday Monday woop!

Showing 441-445 of 557 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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