Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted. 

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.4
Reliability 8.5
Speed 8.3
Support 8.7
Features 8.1
Value 8.3
Average from 557 reviews
Showing 471-475 of 557 items.
2020-10-06 17:00:23
Steve 9.0
Changed over really quickly and the phone support s easy and answered quickly
Pros
no
Cons
no
2020-10-06 13:50:27
Jason Turner 9.6
Iv been with now for awhile and never had any issues.
Pros
Alot
Cons
non
2020-09-24 13:30:53
Tess McCawe 8.4
Have been with NOW for a few years. I recently needed a record of a call made 2 years ago and they went to the trouble of finding it for me- excellent service!
2020-09-17 12:47:15
Kem Mason 10.0
I have worked from home for 10 years, making heavy use of the internet. Before I found NowNZ (Just over 5 years ago now), I was with Vodafone (and I'd tried a few others as well). I had a problem that Vodafone was trying to fix for a few weeks, and was unable to (I was having to use my phone for internet in the meantime). I got fed up, found NowNZ, switched, and they had me up and running within a couple days -- keeping me up to date on what was happening with Chorus (where the fault lay in the hardware). I've had a couple different very unusual requests as well, and they've always been able to resolve them very quickly. ...read more
Pros
Awesome Tech Support, Reasonable Prices, Fast / reliable speed. Offered me a deal to credit me with money in order to offset a contract with previous provider too.
Cons
none -- if you can switch to them, you should
2020-09-12 06:51:17
William C O'Donnell 7.0
Sign up was a breeze, contact from NOW was quick & friendly & helpful. Email response was quick, as was return phone call. Waiting to see how the changeover goes on Tuesday !
Showing 471-475 of 557 items.
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year
20/11/2019
Kiwis are moving to NOW, for a new level of service and support
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support. 
Best Broadband Providers 2019
18/11/2019
Who are the best broadband providers for 2019?
Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.
Get the most out of your fibre broadband experience
31/03/2019
Get the most out of your fibre broadband experience
There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience. 
NOW Broadband
13/03/2019
NOW Broadband
Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...
SPOTLIGHT: NOW Phone & Broadband
11/02/2018
SPOTLIGHT: NOW Phone & Broadband
February's SPOTLIGHT focuses on NOW Phone & Broadband.  A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.  
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