Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.5
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 557 reviews

Showing 491-495 of 557 items.

2020-05-06 14:37:54

Pauline 7.0

Moved to NOW 4.5 yrs ago after being hugely mucked around by previous landline and internet provider. BEST DECISION EVER! Have moved and installed fiber recently and still fantastically fast, efficient service

Pros

Local call centre, fast phone answering (no being put on hold or in a queue) easy to understand call centre operators, obliging, patient teckies, brilliant followup to check everything is OK

Cons

None

2020-04-07 16:51:45

Scott Charlton 9.2

I have been with NOW on the 900/400 fibre plan for about 5 yrs now. NOW helped me set up my Apple Time Capsule as my router and WIFI and when I subsequently found I wasn’t getting the speeds I expected, NOW sent out a technician who assessed the situation, added a new router attached to my Time Capsule and all has been well ever since. I have made 1 call to NOW since then and that was purely just to see if there were any more appropriate plans for my usage which there were no ...read more

Pros

Super fast reliable internet and an excellent after sales service. Easy to het a human on the phone line. Nothing is ever a problem.

Cons

Can’t think of any at the moment.

2020-04-04 13:01:24

Valerie McClure 10.0

Great support during Covid 19 contacted Now accounts late at night received answer early next morning. Great to have such immediate response during the lock down. Thanks NOW NZ TEAM

2020-04-03 13:25:42

Tony 10.0

Very friendly and polite, and efficient as well

2020-04-01 14:32:47

Susan 9.4

Great communication and all over awesome service & no hassles, Now is great compared to other services I have tried.

Pros

Cons

None

Showing 491-495 of 557 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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